Privacy Policy

Last updated: December 2024

Your privacy matters. We're committed to GDPR compliance and transparent data practices. This policy explains how we handle your information.

1. Introduction

Life Moments Europe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

2. Information We Collect

Personal Information

  • Name and email when you create an account
  • Country of residence for localized content
  • Payment info (processed by Stripe)
  • Information in checklists and forms

Automatic Information

  • Device and browser information
  • IP address and approximate location
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

  • Provide and maintain our services
  • Personalize with country-specific content
  • Process payments and bookings
  • Send updates and deadline reminders
  • Improve our platform
  • Respond to inquiries and support

4. Data Sharing and Disclosure

We do not sell your personal information.

Service Providers

Presence Partners, legal consultants, and professionals you book

Payment Processors

Stripe for secure payment processing

Analytics Providers

To understand platform usage patterns

Legal Requirements

When required by law or to protect our rights

5. Your Rights (GDPR)

Under GDPR, you have the right to:

Access

Request a copy of your personal data

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion ("right to be forgotten")

Portability

Receive data in structured format

Objection

Object to processing

Restriction

Request limited processing

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through your account settings or by contacting us.

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

EncryptionSecure serversRegular security assessmentsAccess controls

8. Contact Us

For privacy-related inquiries or to exercise your rights:

Data Protection Officer

Life Moments Europe

Email: privacy@lifemoments.eu

Address: Calle Gran Via 123, 28013 Madrid, Spain