Terms of Service

Last updated: December 2024

Please read carefully. By using Life Moments Europe, you agree to these terms. They define your rights and responsibilities when using our platform.

1. Acceptance of Terms

By accessing and using Life Moments Europe ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Life Moments Europe provides:

Information and checklists for life transitions
Deadline tracking and reminders
Connection to professional services
Presence Partner support services
Document templates and guidance

3. User Accounts

  • You must be at least 18 years old to create an account
  • You are responsible for maintaining account confidentiality
  • You agree to provide accurate and current information
  • One person may not maintain multiple accounts
  • You are responsible for all activities under your account

4. Subscription Plans and Payments

Free

€0

Basic checklist access

Pro

€195

Full features + deadlines

Concierge

€495

Pro + Presence Partner

Payment Terms

  • All payments processed securely through Stripe
  • Prices in Euros, exclude VAT where applicable
  • Payments non-refundable except as required by law
  • Professional services billed separately by providers

5. Professional Services

Important Notice

Professional services (lawyers, tax advisors, therapists) are provided by independent third parties. Life Moments Europe facilitates connections but is not responsible for the quality, advice, or outcomes of these services.

  • Professional service fees are set by individual providers
  • Booking confirmations and cancellation policies vary by provider
  • Disputes with professionals should be resolved directly with them

6. Presence Partner Service

Presence Partners are trained companions who provide emotional support and practical assistance. They are NOT:

Legal advisors or lawyers
Licensed therapists or mental health professionals
Financial advisors or accountants
Medical professionals

7. User Conduct

You agree not to:

  • Use the Platform for any illegal purpose
  • Share your account credentials with others
  • Attempt to access other users' accounts or data
  • Interfere with or disrupt the Platform's operation
  • Upload malicious content or software
  • Scrape or harvest data from the Platform

8. Limitation of Liability

To the maximum extent permitted by law, Life Moments Europe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your use of the Platform.

9. Governing Law

These Terms shall be governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain, unless otherwise required by applicable consumer protection laws.

10. Contact

For questions about these Terms of Service:

Life Moments Europe

Email: legal@lifemoments.eu

Address: Calle Gran Via 123, 28013 Madrid, Spain